Who is our client?
My client is a leading household goods manufacturer who is immediately seeking to appoint a Transport Depot Supervisor. Working out of their satellite distribution centre in the Heathrow area. The successful candidate will assist in managing the transport operation, drivers, legislation, tachographs and health & safety to meet agreed efficiency, performance and safety criteria.
The role requirements
You will assist in helping to develop drivers to operate safely and efficiently.
You will control the scheduling of deliveries, allocation of loads, monitoring of delivery performance and maintenance of efficient delivery service in line with customer service targets.
You will ensure successful delivery performance, through monitoring driver performance throughout the day.
You will manage customer queries regarding failed deliveries in a courteous and professional manner.
You will promote the company core values and behaviours.
You will ensure any disciplinary action is carried out following company procedure and aim to resolve grievances by leading by example.
What sort of people are we looking for?
The successful candidate will have demonstrable experience in a busy transport / depot environment.
You have some supervisory experience ideally in a multi-drop delivery environment.
You have good working knowledge of current legislation as well as health and safety requirements.
It is highly advantageous if you hold a National / International CPC qualification and understand fleet management, operational processes and systems.
You have excellent communication skills and can demonstrate team leadership qualities.