Who is our client?
Our client is a growing and reputable 3rd Party Logistics business, specialising in the FMCG / Retail industry and they are currently expanding rapidly.
The role requirements
You will be accountable for delivering a safe, high quality, and customer focused service on shift at all times and in accordance with the H&S policy.
You will effectively plan and manage the Shift as directed by the Contract Manager.
You will also plan the workload of team, ensuring that work is delegated to the team efficiently.
You will liaise with Transport / Planning functions to co-ordinate jobs ensuring maximum output throughput, zone capacity and trailer usage.
You will seek to achieve KPI's based on productivity, quality and cost, providing commentary and improvement plans where KPI's are not achieved.
You will develop a culture of respect and high performance within your team.
You will develop strong management capability through effective performance management, coaching, mentoring and the development of teams and individuals.
You will complete all team performance reviews for direct reports, accurately and within timeframe.
You will ideally develop robust succession plans for all key roles on shift.
You will control absence levels on shift by robust and consistent application of absence management processes.
You will organise and efficiently run the shift to achieve daily warehouse schedule and despatch targets.
You will promote core values and act as a role model for teams and individuals.
What sort of people are we looking for?
The successful candidate will have demonstrable e-commerce warehouse experience, ideally as a Supervisor / Team Leader or in a similar role.
You have experience of managing & leading a team of staff on shift.
You have a strong emphasis on performance management and performance improvement.
You are flexible with the ability to work on your own initiative.
You possess excellent IT skills, with good knowledge of Warehouse Systems.
You are willing to pitch in to help get work completed and you are not afraid to get your hands dirty.
You have good working knowledge of current legislation as well as health and safety requirements.
You have excellent communication skills and can demonstrate team leadership qualities