Who is our client?
Our client is a highly successful and rapidly growing printing business with several locations up and down the UK. Recent, significant growth have propelled them to be one of the leading names in manufacturing covering direct mail, POS, commercial print and packaging.
Our client is now looking to take on an experienced relationship manager to be the first point of contact between their clients and internal departments.. You provide first class service for their printing and marketing needs.
The role requirements
You will work closely with the client, colleagues and suppliers to deliver a first class service.
You will take responsibility for the direct mail within their client along with other print.
You will provide technical input and offer advice to their client to ensure they get the best value in the market.
You will be responsible from initial client brief through to quote, raising jobs, artwork and delivery.
You will work to strict SLA’s to ensure continuity for the contact.
You will support the sales managers to meet all KPI’s and SLA’s.
You will deal directly with internal production along with other production sites in the UK.
What sort of people are we looking for?
You must have a minimum of 3 years experience in a account management role with print.
You must have a strong technical knowledge of the print process namely direct mail production.
You must have a keen eye for detail with the ability to spot mistakes before production.
You must be a great communicator, with the ability to work with, inspire and lead a range of different people within the organisation.
You will be a great problem solver with an ability to think on your feet.
You will be IT literate and be able to learn new systems.