Why do we have a Candidate Charter?

At TALENTi we think it's so important to be transparent and fair. It defines who we are as a company and gives you a measure of the people who make up our team. Of course it's very easy to make a vague, verbal commitment to a candidate in the throws of a call so we have decided to put it in writing.

Our promise to you

We will always be honest, open and transparent in our dealings with you.
We will not put ourselves ahead of the needs of our candidates.
To prove ourselves to you that we should be your port of call if you're ever looking for a new position
We will not make promises that we are unable to keep.
We will always strive to find the best role for you.
We will represent you to our clients in a professional, positive & pro-active way
We will always give you our best and impartial advice.
We undertake an in-depth screening of all clients before submitting your CV to them. If practical, we meet face-to-face with our clients so we can get a full understanding of their business so we can make you fully aware of the business outlook, company structure and your potential place within that company.
We will never send your CV to a client without your permission.
Feedback is vitally important to us and we promise to offer timely feedback. We will always respond to any query from you as soon as physically possible.
If you attend an interview with one of our clients we will provide feedback to you as soon as possible, even if it is negative. Guaranteed.
We will endeavour to truly understand you, your values, aspirations and your requirements for your next role in order to provide you with an outstanding service and, ultimately, the best position for you.
To make your relationship with TALENTi an enjoyable one. We are renowned for our friendly, courteous and professional approach. If at any time you feel we haven’t reached the high standards we try to attain then please let us know and we will rectify the issue as soon as possible.
We will inform you promptly in the event that your application for a role has been unsuccessful. Always.

What we ask of you

We ask you to be fair, open and honest with us.
If you accept another role, whether that be direct with an employer or through a recruitment agency, we ask that you notify us immediately so we can inform our clients and cease representing you in the market.
To provide us with your CV within 24 hours of you making us aware of your interest in a vacant position we are advertising.
To have a face-to-face meeting, if geographically possible. We aim to get a full understanding of your aims, aspirations and role requirements and meeting with you helps us to achieve this.
To provide us with timely feedback once you have been interviewed at one of our clients.
To not contact clients directly unless there is a prior agreement with TALENTi.