Our client is a growing and reputable 3rd Party Logistics business, specialising in the FMCG / Retail Logistics industry and they are currently expanding rapidly. This role will deal with customers across the business, resolving or escalating issues as required and you must have strong organisational skills and ideally have a working knowledge of Microsoft Office.

You will maintain the ‘Accident Monitor’ database and collate all documents and pursue missing information and amend the status of each entry as necessary.

You will also update the ‘Facilities Management’ database to reflect MHE additions and removal from any sites.

You will collate RIDDOR (injury/accident reporting) information for online reports and pass to a senior member of the facilities department.

You will assist the Facilities Advisor with any new or ongoing insurance claims, investigations and Administrational duties.

You will create and issue purchase order orders as required, and chase any overdue deliveries and process supplier invoices

You will provide support to the business via the phone, email and 3rd Party providers, whilst offering excellent levels of customer service.

You have strong organisational skills and a commitment to personal development.

You can demonstrate excellent communication and customer service skills

You have the ability to build strong working relationships within the team / business

You have the confidence to advise senior members of the team on issues and updates.

Ideally you have some knowledge and experience of Microsoft Office Excel, Word and PowerPoint Presentations