Who is our client?
Our client is a growing and reputable 3rd Party Logistics business, specialising in the FMCG / Retail industry and they are currently expanding rapidly. They are looking to immediately appoint a Transport Coordinator / Operator and you will have demonstrable experience in a fast paced transport / distribution / logistics environment. You will co-ordinate the transport operations of the depot in order to achieve business objectives and the needs of the customer and you will need to be flexible in your approach to working hours as this role operates around several shifts (incl nights from time to time).
The role requirements
You will ensure that effective communication is used to provide information to staff as required e.g. driver debriefs, driver issues and planning issues.
You will undertake all administrative transport duties ensuring that they are carried out to a high level of accuracy and professionalism.
You will ensure that Company Health & Safety requirements are adhered to highlighting any concerns to line management
You will escalate any vehicle accidents to line management and ensure that any defective vehicles found are recorded on traffic sheets.
You will look to continually achieve weekly and monthly KPIs set by the business as well as customer Service Level Agreements, communicating any issues which impact on these to line management and customers directly.
You will use all IT based systems in the effective delivery of the role including WIP, Debrief & tracking screens.
What sort of people are we looking for?
The successful candidate will have demonstrable transport experience, ideally in a similar role.
You have experience and knowledge of legislation and drivers hours regulations.
You are flexible with the ability to work on your own initiative and can react quickly to customers requirements.
You possess excellent IT skills, knowledge of Microsoft Office and Transport / Traffic Systems.
You have excellent communication skills and can demonstrate effective customer service skills.